Administration Office/Customer Service
- Providing an exceptionally high level of Customer Service, at huge volume when answering customer queries via email & telephone – problem solving and providing service under pressure.
- Knowing our ‘product’ inside and out so that you can answer questions.
- Overseeing, replying to and dealing with all customer feedback whether positive or negative
- Processing all stock orders, ensuring that every order is processed & dispatched correctly and on time
- Completing and overseeing a number of daily, weekly and monthly stock checks
- Compiling and investigating reports on customer service and operational issues
- Adhoc admin duties
- Salary negotiable
- 2 year minimum experience in a customer service based role
- Excellent Customer Service skills
- Proficient use of all Microsoft applications – Outlook, Excel, Word & Powerpoint
- Proficient computer skills as most of the role will be computer based.
- Can do attitude and attention to detail.
Job Types: Full-time, Permanent
Please send CV to email@example.com or call 02830263703 to discuss
- Address 45 Downshire Road, Newry
- Salary Offer Negotiable